Service Advisor
3.
0 Quick Apply 12 hours ago Full Job Description Service Advisor - Automotive Job Description We need a Service Advisor who is an expert in the art and science of customer service.
Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs.
If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home.
Put your people skills to work for us and find out more now.
Job Responsibilities Greet service department customers promptly and courteously--attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits Benefits include medical, vision and dental insurance, 401K retirement savings plan, vacation time, holiday and sick leave, company paid continuing education and training.
Our company maintains a strong policy of equal employment opportunity for all associates.
We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About our Dealership Jeff Smith has been in the automotive business for over 25 years.
He started out as a sales person himself and worked his way up to General Manager before opening his own dealership.
Therefore he is a strong advocate of promoting within the company and giving employees the opportunity to grow and learn.
He owns 4 different locations with 8 franchises as well as a marketing company.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
0 Quick Apply 12 hours ago Full Job Description Service Advisor - Automotive Job Description We need a Service Advisor who is an expert in the art and science of customer service.
Must be able to greet guests, schedule appointments and act as a liaison between customers and service techs.
If you can make customers feel welcome and confident that their needs are being met, then our dealership may be your next career home.
Put your people skills to work for us and find out more now.
Job Responsibilities Greet service department customers promptly and courteously--attitude is everything! Listen to customers and clearly translate repair needs to techs Upsell additional services using low pressure, high integrity methods Provide accurate repair/maintenance estimates Adhere to policies on vehicle care and operation Follow up on each repair and keep customers informed of progress Sell and manage extended warranties Inspect repair quality and ensure all work is complete Notify customers when vehicles are ready for pick up Review and explain repairs and associated costs with customers Handle minor customer concerns and complaints Keep Service Manager informed of all problems and potential problems Maintain Customer Satisfaction Index (CSI) scores in accordance with dealership standards Compensation Compensation is based on experience and commensurate with Fortune 500 companies.
Benefits Benefits include medical, vision and dental insurance, 401K retirement savings plan, vacation time, holiday and sick leave, company paid continuing education and training.
Our company maintains a strong policy of equal employment opportunity for all associates.
We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
About our Dealership Jeff Smith has been in the automotive business for over 25 years.
He started out as a sales person himself and worked his way up to General Manager before opening his own dealership.
Therefore he is a strong advocate of promoting within the company and giving employees the opportunity to grow and learn.
He owns 4 different locations with 8 franchises as well as a marketing company.
Quick Apply.
Estimated Salary: $20 to $28 per hour based on qualifications.
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